Shipping Methods & Turnaround Time
We currently offer Standard Delivery for Domestic orders only. (International and Express Delivery option to be added in the future). Delivery times can be extended due to factors such as backlogs due to influx (i.e. orders from online sales), weather incidents, customs, and/or backlogs.
Ayamkucing is NOT responsible for misdeliveries (i.e. incorrect addresses, multiple delivery attempts by your local carrier, returned to sender, etc.). If your tracking information confirms your order has been delivered without physical receipt, please contact us within 48 hours from the delivery date posted, as we can begin an investigation for lost packages. Failure to notify us within this timeframe can cause our claims filing to be denied by the delivery service provider.
Standard Delivery (Australia Domestic)
Domestic shipping can take between 2-6 business days to arrive (depending on the destination), from the received date indicated by the delivery service provider.
• Standard tracked shipping within Australia will incur a $9.00 flat rate shipping charge.
• All customers will receive confirmation of shipping and tracking details via email